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Sydney, Australia. January 23, 2023 — Pia, an Australian-based startup delivering a true automation platform to automate IT service desk tickets, is thrilled to announce …
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Pia CEO David Schwartz On Keeping Pace With The Evolving Needs Of MSPs | CRN Asks A CEO
In this CRN “Asks a CEO” interview, Pia CEO David Schwartz shares how the company is evolving its product roadmap to stay ahead of the

Pia Names David Schwartz CEO Amid Strong Growth and Market Expansion
TAMPA, Fla. – June 25, 2025 – Pia, the leading AI-led help desk automation platform for managed service providers (MSPs), today announced David Schwartz will
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Pia and CloudRadial Integration Accelerates Zero-Touch Ticket Resolution and Improves Client Self-Service for MSPsÂ
New integration empowers MSPs to close tickets faster through client-facing forms and zero-touch automation. TAMPA, Florida, May 6, 2025 – Pia, the leading AI-led help

How Agentic AI & Automation are Transforming MSP Help Desks
In this Channel Mastered interview from IT Nation EMEA, James Allen, SVP of Sales at Pia, sits down with Rich Freeman to discuss one of

Pia and TimeZest Integration Empowers MSPs to Slash Ticket Resolution Time and Eliminate Scheduling Hassles
New integration streamlines meeting coordination within the help desk workflow, allowing technicians to focus on critical tasks and improving client satisfaction for MSPs. TAMPA, Florida,

Pia Launches AI-Led Automation Features to Speed Up Help Desk Resolutions and Maximize Revenue for MSPs
Available now for early adopters with full rollout mid-December Tampa, Florida, October 24, 2024 – Pia, the leading AI-led help desk automation platform for managed

From startup to sale: EP. 10 AI for MSPs with James Allen from Pia
In this episode of From Startup to Sale, a podcast by MSPs for MSPs, host Jeff Greenspan dives deep into the world of artificial intelligence

Pia Introduces Usage-Based Pricing Model for AI-Led Automation Platform for MSPsÂ
New pricing model offers MSPs cost control and flexibility while maintaining the option for unlimited fixed pricing Tampa, Florida, June 11, 2024 – Pia, the

Pia Recognized on the First-Ever CRN AI 100 List
Tampa, Florida, April 8, 2024 – Pia, the AI-driven automation platform for MSPs, announced today that it has been recognized by CRN®, a brand of

Pia introduces SmartForms Add-On: Revolutionizing client interaction automationÂ
Sydney, Australia – November 2, 2023 — Pia, the leading ai-led automation platform for Managed Service providers (MSPs), is proud to unveil its latest breakthrough

Pia Integrates with HaloPSA for Streamlined IT Service ManagementÂ
Sydney, Australia – October 26, 2023 — Pia, the leading ai-led automation platform for Managed Service Providers (MSPs), has announced a strategic integration with HaloPSA,

Pia aiDesk Achieves Global Trusted Application Status with ThreatLockerÂ
Sydney, Australia – February 14, 2023 — Pia aiDesk, an automated ticket resolution solution for managed services providers (MSPs), has become a trusted application of