Unleash zero-touch automations with
Step into a new era of client interaction automation and efficiency with SmartForms, Pia aiDesk's new add-on feature, engineered to streamline your workflow while ensuring unprecedented accuracy and consistency.
Pia aiDesk SmartForms features
Elevate your service desk's client engagement
SmartForms is an add-on feature that enhances client interaction automation and efficiency within Pia aiDesk. It is not included in the standard Pia aiDesk licensing and is available as an additional option.
The cost of SmartForms is US$400 per month.
SmartForms is available with all the ticket systems that Pia aiDesk is integrated with, including Autotask, ConnectWise, ServiceNow, and Halo..
Which automation packages are currently available with SmartForms, and are they the most popular ones?
SmartForms currently offers the most popular automation packages, including:
- User Onboarding (New User)
- User Offboarding (Terminate User)
- Account Locked Out
- Change Calendar Permissions
- Create or Remove a Mail Forwarding Rule
- Grant or Revoke Mailbox Access
- IT Request
- Reset Network Password
- Setup Out of Office
More automation packages are in development and will be added to SmartForms in the near future.
SmartForms is currently ready for deployment in Cloud hybrid environments. Starting from January 2024, it will also be available for Cloud-Only and Premises-Only environments.