Time saving
calculator
See how much time your service desk engineers could save with Pia aiDesk’s top 10 automations
tickets / month
Select your monthly ticket volume
Save
hrs / month
Based on 10 automations, Pia aiDesk has over 50
Calculation based on industry averages
Personalise your ROI calculation
Enter your own ticketing system stats to get your personalised ROI calculation.
How it works
Step 1
The table below has been pre-populated using industry averages for each ticket type.
Step 2
Customise the results with your data by utilising a 30-day report on ticket types.
Step 3
Connect with our sales team to discover how much time you can save with our 40+ other automations.
Total ticket you process per month
| Ticket Type | Tickets / month | Eng Time / ticket | Pia Time / ticket |
|---|---|---|---|
| New/Onboard User |
min
|
15 min | |
| Terminate/Offboard User |
min
|
10 min | |
| Reset Password |
min
|
5 min | |
| Mailbox Management |
min
|
5 min | |
| Add/Remove User from Groups |
min
|
3 min | |
| Get/Change User Details |
min
|
5 min | |
| Manage User Licenses |
min
|
5 min | |
| Application Install |
min
|
5 min | |
| Other | -- | -- |
You will save
hrs / month
Based on 10 automations, Pia aiDesk has over 50
To enter your own ticketing system stats and get a personalised ROI calculation, please access this page on a tablet or desktop.
Like what you see?
Well, it gets even better
More than hours & dollars saved
Your return on investment goes well beyond just the money saved
Improve service
time for clients
Same-day resolution is a key performance indicator in ITSM. Pia provides up to eight times faster ticket resolution times.
Increase employee
satisfaction
Demotivated staff and high turnover occurs due to the repetitive nature of service desk tasks. Pia allows employees to upskill, turning their focus to career progression.
Provide consistency in service delivery
Clients are demanding faster responses and resolutions with quality and consistent outcomes. Pia provides consistency at a level not only expected, but also valued by your clients.
Focus on revenue
generating activities
Typically, service staff spend too much time focused on reactive issues rather than proactive revenue-generating activities. Pia manages time-consuming tasks, which allows the team to focus on value-adding activities.
Book a Demo
To learn more about Pia, organise a product demo, get in touch with the Pia team
