Supercharge your IT service desk.
Introducing Pia – a patented, first of its kind Intelligent Automation platform that integrates with existing ITSM tools to simplify processes, free up resources and improve operational efficiencies.
Why Pia?
reduction
resolution
in ticket closure
rates
What does Pia deliver to your business?
An AI-first approach to improving operational efficiency through process optimisation
Reduce
business costs
Operating expenses usually represent the biggest cost to a business. Pia helps to eliminate duplication of effort and time, making use of technology and automation.
Improve service
time for clients
Same day resolution is a key performance indicator in ITSM. Pia provides up to eight-times faster ticket resolution times.
Increase employee
satisfaction
Demotivated staff and high turnover occurs due to the repetitive nature of service desk tasks. Pia allows employees to upskill, turning their focus to career progression.
Provide consistency in
service delivery
Clients are demanding faster responses and resolutions with quality and consistent outcomes. Pia provides consistency at a level not only expected, but also valued by your clients.
Focus on revenue
generating activities
Operating expenses usually represent the biggest cost to a business. Pia helps to eliminate duplication of effort and time, making use of technology and automation.
PSA
Integrations
with
How many
tickets we’ve
solved
4 2 6 , 2 4 2
Use our free
IT cost calculator.
sed do eiusmod tempor incididunt ut labore et dolore
10 questions 10 minutes
Say Hello to Pia
environment and integrating with your existing ITSM tools.
Our ISO27001 Accreditation also
ensures that security is paramount.
Book a Demo
organise a product demo, get in touch with the Pia team.
