Supercharge your IT
Introducing Pia – a patented, first of its kind Intelligent Automation platform that integrates with existing ITSM tools to simplify processes, free up resources and improve operational efficiencies.
8X faster ticket
in ticket closure rates
What does Pia deliver to your business?
An AI-first approach to improving operational efficiency through process optimisation
Labor expenses usually represent the biggest cost to a business. Pia helps to eliminate duplication of effort and time, making use of technology and automation.
time for clients
Same day resolution is a key performance indicator in ITSM. Pia provides up to eight-times faster ticket resolution times.
Demotivated staff and high turnover occurs due to the repetitive nature of service desk tasks. Pia allows employees to upskill, turning their focus to career progression.
Provide consistency in
Clients are demanding faster responses and resolutions with quality and consistent outcomes. Pia provides consistency at a level not only expected, but also valued by your clients.
Focus on revenue
Typically, service staff spend too much time focused on reactive issues rather than proactive revenue-generating activities. Pia manages time-consuming tasks, which allows the team to focus on value-adding activities.
Pia integrates with your PSA
Security and compliance
at the highest levels
SOC Type II
Get ROI from Day 1
Say Hello to Pia
environment and integrating with your existing ITSM tools.