AI-led automation made for MSPs
Supercharge your IT service desk with Pia aiDesk, a powerful automation platform that seamlessly integrates with your existing PSA for improved efficiency, faster ticket management, and elevated customer service.
Why Pia aiDesk?
Pia aiDesk revolutionizes your service desk with advanced AI automation, retaining and applying insights learned from past experiences, guaranteeing knowledge accessibility, even when key staff is away.
Reduction in service ticket workload
Uplift in customer service satisfaction
Increase in employee retention
Pia aiDesk Benefits
Streamline your business operations
Pia aiDesk leverages advanced AI automation to optimize and refine workflows, boosting operational efficiency.
For businesses, labor costs can be burdensome. Pia aiDesk leverages AI-led automation to reduce redundancy and save time.
Improve clients' service time
Achieve up to 400% improvement in ticket closure rates, achieving same-day resolution, a critical ITSM performance indicator.
Provide consistent service delivery
Clients expect prompt and quality outcomes. Pia offers reliable consistency that exceeds expectations and enhances client relationships.
Prioritize revenue driving work
Pia aiDesk tackles tedious tasks, allowing your staff to focus on proactive revenue generating tasks rather than reactive issues.
Maximize your service desk ROI with Pia aiDesk
Uncover the unmatched time-saving capabilities Pia aiDesk delivers for your engineers.
Pia aiDesk Features
Revolutionize your service desk with robust capabilities
Seamless integration with your favorite tools
Pia integrates effortlessly with the daily tools your MSP relies on, continuously adding new integrations to the mix.