Upgrade your PSA with Pia aiDesk seamless integration

Pia aiDesk's chatbot integrates natively with your support engineer's ticketing system, taking conversations right to their workspace for a streamlined workflow

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We natively integrate with

Pia aiDesk PSA Integration features

Enhancing your service desk productivity

Seamless chatbot integration

PiaDesk's chatbot integrates directly into your ticketing system, enabling your engineers to interact with it without having to leave their familiar environment.

Centralized control

Eliminate the hassle of logging into client environments. Operate directly from the ticket, enjoying full control, live updates, and issue alerts, all within the service request.

Supercharged multitasking

Run tickets simultaneously, shifting focus as needed. Streamline your workflow by moving on to the next task while Pia takes care of the current one in the background.

Unified interface

Experience seamless integration with your Professional Services Automation (PSA) platform, ensuring a unified interface and streamlined processes.

Audit Logs and Ticket Notes

Pia aiDesk adds audit logs as notes to your tickets, keeping your ticketing system as the single source of truth and maintaining a comprehensive record of interactions.

Data querying

Pia aiDesk's Our chatbot fetches vital automation data, reducing manual entries and freeing up valuable time for your engineers.


Hear it from those who've experienced Pia aiDesk!

Ready to take your IT service desk to the next level

Schedule a demo, and start your automation journey today!