Upgrade your PSA with Pia aiDesk seamless integration
Pia aiDesk's chatbot integrates natively with your support engineer's ticketing system, taking conversations right to their workspace for a streamlined workflow
We natively integrate with
Pia aiDesk PSA Integration features
Enhancing your service desk productivity
Seamless chatbot integration
PiaDesk's chatbot integrates directly into your ticketing system, enabling your engineers to interact with it without having to leave their familiar environment.
Centralized control
Eliminate the hassle of logging into client environments. Operate directly from the ticket, enjoying full control, live updates, and issue alerts, all within the service request.
Supercharged multitasking
Run tickets simultaneously, shifting focus as needed. Streamline your workflow by moving on to the next task while Pia takes care of the current one in the background.
Unified interface
Experience seamless integration with your Professional Services Automation (PSA) platform, ensuring a unified interface and streamlined processes.
Audit Logs and Ticket Notes
Pia aiDesk adds audit logs as notes to your tickets, keeping your ticketing system as the single source of truth and maintaining a comprehensive record of interactions.
Data querying
Pia aiDesk's Our chatbot fetches vital automation data, reducing manual entries and freeing up valuable time for your engineers.
TESTIMONIAL
Hear it from those who've experienced Pia aiDesk!
