Pia Recognized on the First-Ever CRN AI 100 List

Tampa, Florida, April 8, 2024 – Pia, the AI-driven automation platform for MSPs, announced today that it has been recognized by CRN®, a brand of The Channel Company, on the inaugural 2024 AI 100 list in the AI for Software category.

This list spotlights vendors at the forefront of the artificial intelligence revolution with offerings in cloud, data center, edge, software, analytics, and cybersecurity. The commitment to innovation leadership among the 2024 AI 100 honorees empowers the IT channel to build out their own ground-breaking AI tech stacks and create the cutting-edge AI-based solutions customers need.

CRN is launching the AI 100 list at a critical time in the IT market, as solution providers are now making critical investments in their AI portfolios that will drive unprecedented opportunities and growth in 2024 and beyond.

Selected by a panel of CRN editors, vendors on the AI 100 list are recognized for the strength of their AI portfolios, commitment to innovation, and ability to support IT channel partners as they bring AI solutions to life.

Pia’s recognition on this prestigious list stems from its ground-breaking use of artificial intelligence to empower MSP help desks. The Pia aiDesk platform harnesses sophisticated AI algorithms to automate and streamline complex tasks, significantly enhancing the efficiency and scalability of MSP operations. This accolade underscores Pia’s dedication to advancing AI technology and its commitment to delivering innovative solutions that bolster the help desk operations of MSPs globally.

Gerwai Todd, CEO of Pia, expressed his excitement about the recognition: “Being included in the CRN AI 100 list is a testament to the hard work and dedication of our team. At Pia, we believe that the power of AI can significantly transform how MSPs operate, making them more efficient and responsive to their customers’ needs. This recognition from CRN underscores our commitment to innovation and excellence in the AI space. We’re proud to lead the charge in developing AI solutions that not only meet the current demands of the IT channel but also anticipate the needs of the future.”

“We are thrilled to honor the technology vendors on the 2024 AI 100 list for their commitment to advancing artificial intelligence solutions in the IT channel,” said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN at The Channel Company. “Each company on the list earned their spot because of their dedication to helping channel partners build innovative AI solutions that transform customers and empower success. We look forward to seeing how they contribute to AI excellence in the channel going forward.”

The 2024 CRN AI 100 list will be featured in the April issue of CRN Magazine and online at www.CRN.com/AI100 beginning April 8, 2024.

About Pia

Pia aiDesk is the ultimate ai-led automation platform for MSP help desks, empowering them with improved efficiency, faster ticket management, and elevated customer service. Pia seamlessly integrates with your existing PSA, leveraging hyperautomation technologies to expedite the analysis, routing, and execution of repetitive tasks on your service desk.

With 100+ automations and integrations straight out of the box, Pia’s globally patented aiDesk solution enables MSPs to reduce costs, improve client service time, increase employee satisfaction, and ensure consistent service delivery. For more information, visit: pia.ai.

Pia Contact:

Nic Ferraro nic.ferraro@pia.ai

About The Channel Company 

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by nearly 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com

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The Channel Company Contact:

Kristin DaSilva: kdasilva@thechannelcompany.com