Pia and TimeZest Integration Empowers MSPs to Slash Ticket Resolution Time and Eliminate Scheduling Hassles

Pia + Timezest

New integration streamlines meeting coordination within the help desk workflow, allowing technicians to focus on critical tasks and improving client satisfaction for MSPs. TAMPA, Florida, November 5, 2024 – Pia, the leading AI-led help desk automation platform for managed service providers (MSPs), is excited to announce its latest integration with TimeZest, a leading meeting scheduling …

Pia Introduces Usage-Based Pricing Model for AI-Led Automation Platform for MSPs 

Introducing Pia’s New Usage Based Pricing!

New pricing model offers MSPs cost control and flexibility while maintaining the option for unlimited fixed pricing  Tampa, Florida, June 11, 2024 – Pia, the leading ai-led automation platform for managed services providers (MSPs), is excited to announce a new usage-based pricing model for its partners. This innovative model allows partners to pay only for …

Pia introduces SmartForms Add-On: Revolutionizing client interaction automation 

Introducing Pia AI SmartForms

Sydney, Australia – November 2, 2023 — Pia, the leading ai-led automation platform for Managed Service providers (MSPs), is proud to unveil its latest breakthrough feature, SmartForms for Pia aiDesk. This powerful add-on promises to usher in a new era of client interaction automation and efficiency for MSPs worldwide.  SmartForms, by Pia, is a meticulously …

Pia Integrates with HaloPSA for Streamlined IT Service Management 

Pia integrates with Halo PSA

Sydney, Australia – October 26, 2023 — Pia, the leading ai-led automation platform for Managed Service Providers (MSPs), has announced a strategic integration with HaloPSA, a highly-regarded integrated PSA platform. The partnership aims to improve IT service operations by leveraging advanced technologies to enhance efficiency, productivity, and customer satisfaction. Pia integrates seamlessly with HaloPSA’s ticketing …

Pia aiDesk Achieves Global Trusted Application Status with ThreatLocker 

Enhance security with ThreatLocker and boost efficiency with Pia Automation.

Sydney, Australia – February 14, 2023 — Pia aiDesk, an automated ticket resolution solution for managed services providers (MSPs), has become a trusted application of ThreatLocker, which provides organizations with the ability to protect their IT operations with a Zero Trust approach to cybersecurity. This achievement signifies another milestone in Pia’s ongoing commitment to maintaining …

Pia launches in the UK a revolutionary true automation solution to streamline processes for MSPs

Pia UK unveils the powerful Pia Chart Bot

Sydney, Australia. January 23, 2023 —  Pia, an Australian-based startup delivering a true automation platform to automate IT service desk tickets, is thrilled to announce that they are launching into the UK market.  Pia aiDesk is the first “cognitive digital employee” that integrates with existing IT service management tools to simplify processes, free up resources, …