Liongard Forges Industry Partnerships to Power Continuous Security Posture Management

Pia Lionguard prioritizes data protection and AI for a secure solution

MSPs continuously manage security posture through automated systems documentation and configuration change detection and response Houston, TX, November 09, 2023 – Liongard, the global leader in Configuration Change Detection and Response (CCDR), today announced strategic partnerships with MSPbots, Pia and Rewst.  Building upon the previously announced Gradient MSP partnership, these collaborations mark a continued significant …

Pia introduces SmartForms Add-On: Revolutionizing client interaction automation 

Introducing Pia AI SmartForms

Sydney, Australia – November 2, 2023 — Pia, the leading ai-led automation platform for Managed Service providers (MSPs), is proud to unveil its latest breakthrough feature, SmartForms for Pia aiDesk. This powerful add-on promises to usher in a new era of client interaction automation and efficiency for MSPs worldwide.  SmartForms, by Pia, is a meticulously …

Pia Integrates with HaloPSA for Streamlined IT Service Management 

Pia integrates with Halo PSA

Sydney, Australia – October 26, 2023 — Pia, the leading ai-led automation platform for Managed Service Providers (MSPs), has announced a strategic integration with HaloPSA, a highly-regarded integrated PSA platform. The partnership aims to improve IT service operations by leveraging advanced technologies to enhance efficiency, productivity, and customer satisfaction. Pia integrates seamlessly with HaloPSA’s ticketing …

Pia aiDesk Achieves Global Trusted Application Status with ThreatLocker 

Enhance security with ThreatLocker and boost efficiency with Pia Automation.

Sydney, Australia – February 14, 2023 — Pia aiDesk, an automated ticket resolution solution for managed services providers (MSPs), has become a trusted application of ThreatLocker, which provides organizations with the ability to protect their IT operations with a Zero Trust approach to cybersecurity. This achievement signifies another milestone in Pia’s ongoing commitment to maintaining …

Pia launches automation solution to boost MSPs Efficiencies

Pia launch includes the powerful Pia Chart Bot

Sydney, Australia – October 26, 2022 – Pia has officially launched Pia aiDesk, a true automation platform that integrates with existing IT service management (ITSM) tools to simplify processes, free up resources, and improve operational efficiencies for managed services providers (MSPs).   “Getting the service desk right has always been a pain point for MSPs,” said Christian Pacheco, …