Exploring AI-powered AutoTriage Inside Automated Ticket Management

Dive into the world of automated ticket management with our short video on Pia’s AI-powered AutoTriage. Discover how this feature transforms your admin portal by leveraging AI and machine learning to classify, route, and stamp tickets in real-time. Watch a live demonstration of creating a ticket, adjusting AI classification scores, and observing AutoTriage in action, including board changes, type settings, and user assignments. Gain invaluable insights into how AutoTriage streamlines technical processes and significantly saves dispatchers and service coordinators time.