Activity Collection for Active Directory
Provides a sample of Active Directory automations which are used within our pre-built automations, allowing you to customise and build your own packages without starting from scratch.
Overview
When an employee leaves or changes roles, clients often ask your Service Desk to remove a contact from their Address Book. Although the task seems simple, it requires the overhead of connecting to the clients systems, appropriate admin permissions and careful handling to ensure the contact is removed correctly.
This automation allows you to remove one or more selected contacts from the specified location, eliminating the need for engineers to manually access servers and search for entries, saving time and improving efficiency.
Use our Smartform with Zero-touch enabled to remove the burden from your service desk by allowing your clients to self-serve these requests.
Flow
Here’s the flow:
- Pia will present a list of contacts from the environment for you to select.
- Pia will delete the selected contact(s).
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