December 19, 2023
Larissa Varela
How to Inactivate a User in MS O365/AD with Pia aiDesk in ConnectWise PSA
Check out this quick tutorial on how to terminate a user in Microsoft O365 or Active Directory in a cloud hybrid environment using Pia aiDesk within ConnectWise PSA. This step-by-step guide will take you through the essential processes to ensure a secure and efficient user termination.
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Let’s Talk AI for MSPs
Video Library Pia’s Platform Release 18 Pia’s Platform Release 18 Larissa Varela • June 2, 2025 Discover the exciting new features in Pia Platform 18!

Pia’s Platform Release 18
Discover the exciting new features in Pia Platform 18! In this update, we introduce seamless SmartForms integration with Cloud Radial, enhanced AI triage with 10

Unlock Zero-Touch IT Ticketing with Pia SmartForms | Webinar
See how SmartForms and Zero-Touch Automation boost MSP productivity. With Aron Hardy-Bardsley, Thomas McCaffery & Matthew Galimi.