December 21, 2023
Larissa Varela
How to Inactivate a User in Microsoft O365/AD with Pia aiDesk in HaloPSA
Explore this concise tutorial on executing user terminations in Microsoft O365 or Active Directory in a hybrid cloud setting using Pia aiDesk within HaloPSA. This step-by-step guide provides essential instructions to perform secure and efficient user offboarding.
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Let’s Talk AI for MSPs
Video Library Pia’s Platform Release 18 Pia’s Platform Release 18 Larissa Varela • June 2, 2025 Discover the exciting new features in Pia Platform 18!

Pia’s Platform Release 18
Discover the exciting new features in Pia Platform 18! In this update, we introduce seamless SmartForms integration with Cloud Radial, enhanced AI triage with 10

Unlock Zero-Touch IT Ticketing with Pia SmartForms | Webinar
See how SmartForms and Zero-Touch Automation boost MSP productivity. With Aron Hardy-Bardsley, Thomas McCaffery & Matthew Galimi.