How to Grant/Revoke Mailbox Permission in Bulk in MS O365/AD with Pia aiDesk in ConnectWise

This concise tutorial provides a detailed walkthrough for efficiently granting or removing mailbox permissions in bulk within Microsoft O365/Active Directory, utilizing Pia aiDesk in ConnectWise PSA within a hybrid cloud environment. Crafted to meet the increased demands of IT service desks, our guide offers clear, step-by-step directions for quick and secure email permission management to boost your team’s productivity and the quality of your service. Ideal for both experienced IT technicians and newcomers to the field, this tutorial is an essential tool for mastering the nuances of mailbox permissions in a hybrid cloud framework.