October 6, 2024
Larissa Varela
Pia’s Platform Release 15
We are excited to unveil our latest platform update, marking a significant advancement in our software’s functionality. This release shines a spotlight on one of our premier features: SmartForms, a crucial tool in automation that simplifies workflows and enhances productivity. Major improvements include automated ticket closure, SmartForms compatibility with HaloPSA, and customizable options for Pia’s SmartForms. Platform Release 15 is one of our most extensive and impactful updates, designed to elevate your automation efficiency to unprecedented levels.
More tutorials to explore

How to Add/Remove Users in Bulk from Groups in Microsoft O365/AD with Pia aiDesk in ConnectWise PSA
Learn bulk user management in Microsoft O365/Active Directory with Pia aiDesk on ConnectWise PSA within a hybrid cloud environment.
Autotask Tutorials
Tutorials Pia’s Platform Release 17 Pia’s Platform Release 17 Larissa Varela • November 13, 2024 Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom

How to Create SmartForms on Pia aiDesk
Learn to create SmartForms on Pia aiDesk Pia for IT efficiency! This tutorial covers setup, customization, and live deployment.