In this CRN “Asks a CEO” interview, Pia CEO David Schwartz shares how the company is evolving its product roadmap to stay ahead of the shifting needs of MSPs.
From doubling down on partner success to launching a Customer Advisory Board and embedding itself in peer groups, Pia is listening closely to its partners—founder-led and M&A-driven alike.
David discusses how real-world feedback is shaping Pia’s innovation priorities, from solving operational pain points to helping MSPs unlock new revenue streams through AI and automation. It’s about impact-driven product development, with MSPs at the center.Â
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