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Larissa

Larissa Varela

Pia, Global Head of Growth Marketing

With 20+ years of experience across IT, SaaS, and FinTech, Larissa brings extensive expertise in growth and product marketing, along with delivering impactful, data-driven customer engagement.

More From Larissa Varela

10 Must-Have Pia aiDesk Features of 2024

10 Must Have Pia aiDesk Features of 2024

Discover 10 must-have Pia aiDesk features released in 2024 to streamline your service desk, enhance efficiency, and boost scalability.

AI-Driven Ticket Dispatching with Pia: The Solarus Story

AI driven Ticket Dispatching with Pia

See how Solarus used Pia’s AI to tackle dispatcher challenges, creating an automated solution for faster ticket assignments and improved client service.

Automate License Management with Pia’s CSP Integration 

Streamline License Management with Pia’s CSP Integration

Discover how Pia aiDesk’s CSP integration can automate license management, saving your MSP help desk team time and reducing inefficiencies. Learn how to streamline your processes today!

Key benefits of hyperautomation for MSPs: A detailed analysis

Key benefits of hyperautomation for MSPs

Discover the key benefits of hyperautomation for MSPs, enhancing efficiency, cutting costs, improving service delivery, and boosting scalability with AI-driven automation.

Manual Ticketing vs. Pia’s AI-led Ticketing: 7 Key Differences [INFOGRAPHIC]

Manual ticketing vs Pia's ai led ticketing Infographic

Discover how transitioning from traditional manual ticketing to Pia’s AI-led ticketing can transform your IT help desk operations. This infographic highlights the critical differences and the impactful benefits of leveraging AI in ticket management. From faster resolutions to enhanced customer satisfaction, see how Pia aiDesk can revolutionize your service desk performance.

Meet PiaBot: The AI-Automation Marvel Transforming MSP Help Desks

Meet PiaBot AI

You’ve seen PiaBot around; now get the inside scoop! In this exclusive interview, meet the AI marvel transforming IT service management. Get ready for a tech revolution with Pia aiDesk!

How AI Transforms Ticket Triage: Efficiency Beyond Human Speed 

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Explore how AI enhances IT service management by automating ticket triage, improving speed, accuracy, and efficiency in MSPs and IT service desks.

How AI Tools are Reshaping MSP Strategies 

How AI Tools are Reshaping MSP Strategies

Discover how AI is transforming MSP and IT help desk operations, boosting efficiency and improving customer experiences

Striking the Ideal Synergy: Elevating MSP Services with AI and Human Ingenuity 

AI & Human Synergy Revolutionizing MSP Services

Discover the dynamic synergy between AI and human expertise, elevating MSP services to new heights of efficiency, customization, and strategic innovation.