Unveiling Pia Automation 9
We are excited to announce the release of Automation 9! In this update, our main focus has been to enhance the completeness of our software value proposition. Whether it is by adding compatible PSAs to certain features like AI-assisted triage for Halo PSA or expanding the functionalities of existing core components like SmartForms, we aim to provide more robust and comprehensive solutions for our valued partners. Below is a detailed list of the new features and enhancements included in this release.
More tutorials to explore

Pia Canvas- Your Efficient Ticketing Dashboard
In this short video tour, we’ll walk you through the user-friendly interface of Pia Canvas and how it can streamline your ticketing process with its
Halo Tutorials
Video Library Pia’s Platform Release 18 Pia’s Platform Release 18 Larissa Varela • June 2, 2025 Discover the exciting new features in Pia Platform 18!
ConnectWise Tutorials
Video Library Pia’s Platform Release 18 Pia’s Platform Release 18 Larissa Varela • June 2, 2025 Discover the exciting new features in Pia Platform 18!