Revolutionizing MSPs: Pia’s New AI Triage – Webinar Recording
This webinar recording features Pia’s CTO, Aron Hardy-Bardsley, and Senior Solutions Engineer, Thomas McCaffery, unveiling the revolutionary new AI Triage and other groundbreaking features. Say goodbye to operational complexity and hello to streamlined workflows! 💡
What’s covered in this launch webinar:
🔍 New AI Triage Interface
An intuitive dashboard for effortless ticket flow management with AI-powered stamping, dispatching, and analysis.
⚡ AI AutoStart
Proactively captures ticket data in real-time, accelerating resolutions from the get-go.
📨 AI AutoReply
Guides clients to SmartForms, reducing response times and ticket friction.
🎯 Enhanced Ticket Classification
Classify up to 58 ticket types with pinpoint accuracy.
🛠️ Revamped Package & Activity Editor
Streamlined design with PowerShell validation for automation engineers.
🔗 Pia’s Integration Dashboard
Easily configure and manage integrations with secure API token support.
⏱️ Billable Time Logging
Track automation time and ensure accurate billing.
Discover how these cutting-edge tools are transforming MSP workflows. Watch the webinar recording to experience these features in action and learn about Pia’s exciting plans for the future! 🌟
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