Pia’s Platform Release 18

Pia Platform 18 is here—and it’s packed with game-changing updates for MSPs! In this release, we cover:

✅ SmartForms integration with Cloud Radial portals

✅ Custom roles for advanced access control

✅ New multi-client agent support for multi-tenant environments

✅ AI triage enhancements with 400+ dispatch conditions and PowerShell support

✅ Streamlined integration management with secret storage

✅ Sneak peek at what’s coming next in our new release roadmap

Whether you’re managing complex client environments or scaling automation, Pia Platform 18 has the tools you need.

📚 Learn more at knowledge.pia.ai

📅 Book a demo at pia.ai

#MSP #Automation #AI #PiaPlatform18 #SmartForms #ServiceDesk #ITSupport

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