How to Inactivate a User in MS O365/AD with Pia aiDesk in ConnectWise PSA

Check out this quick tutorial on how to terminate a user in Microsoft O365 or Active Directory in a cloud hybrid environment using Pia aiDesk within ConnectWise PSA. This step-by-step guide will take you through the essential processes to ensure a secure and efficient user termination.

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Platform Release 17

Pia’s Platform Release 17

Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom workflows, and AI-driven automation for efficient IT service management.