How to Inactivate a User in Microsoft O365/AD with Pia aiDesk in HaloPSA

Explore this concise tutorial on executing user terminations in Microsoft O365 or Active Directory in a hybrid cloud setting using Pia aiDesk within HaloPSA. This step-by-step guide provides essential instructions to perform secure and efficient user offboarding.

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Unlock Zero-Touch IT Ticketing with Pia SmartForms | Webinar

See how SmartForms and Zero-Touch Automation boost MSP productivity. With Aron Hardy-Bardsley, Thomas McCaffery & Matthew Galimi.

Revolutionizing MSPs: Pia’s New AI Triage – Webinar Recording

This webinar recording features Pia’s CTO, Aron Hardy-Bardsley, and Senior Solutions Engineer, Thomas McCaffery, unveiling the revolutionary new AI Triage and other groundbreaking features.

Pia’s Platform Release 17

Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom workflows, and AI-driven automation for efficient IT service management.