How to create a new user in Microsoft O365/AD with Pia aiDesk in Autotask PSA
Discover how to use Pia aiDesk on Autotask to resolve onboarding tickets quickly in Microsoft O365 or Active Directory within a premises-only environment. This tutorial is tailored for IT service desks, providing a step-by-step approach to enhance ticket handling efficiency, specifically for new user setups in Autotask systems.
More tutorials to explore

Maximize Efficiency with Pia aiDesk’s Adoption Focus Report
Discover the power of Pia aiDesk’s Adoption Focus Report in this concise 6-minute video. Perfect for service desk managers looking to enhance efficiency through smart
ConnectWise Tutorials
Tutorials Pia’s Platform Release 17 Pia’s Platform Release 17 Larissa Varela • November 13, 2024 Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom
Autotask Tutorials
Tutorials Pia’s Platform Release 17 Pia’s Platform Release 17 Larissa Varela • November 13, 2024 Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom