How to create a new user in Microsoft O365/AD with Pia aiDesk in Autotask PSA

Discover how to use Pia aiDesk on Autotask to resolve onboarding tickets quickly in Microsoft O365 or Active Directory within a premises-only environment. This tutorial is tailored for IT service desks, providing a step-by-step approach to enhance ticket handling efficiency, specifically for new user setups in Autotask systems.

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Tutorials Pia’s Platform Release 17 Pia’s Platform Release 17 Larissa Varela • November 13, 2024 Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom

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