How to Change User Details in Microsoft O365/AD with Pia aiDesk in Autotask

Dive into our concise tutorial to become adept at modifying user details in Microsoft O365 or Active Directory with Pia aiDesk in Autotask PSA in a prem-only environment. This guide offers a thorough exploration, encompassing all critical steps for effective user management. It’s the perfect resource for IT service desk technicians to refine their user account management skills, ensuring both precision and efficiency in their administrative duties.