How to Add/Remove a User from Groups in MS O365/AD with Pia aiDesk in ConnectWise

This concise tutorial video walks you through the process of adding or removing users from groups in Microsoft O365 or Active Directory using Pia aiDesk within ConnectWise PSA in a cloud hybrid environment. Ideal for service desk technicians, this tutorial ensures you can efficiently manage user groups, enhancing your team’s workflow in a hybrid setup.

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