Exploring AI-powered AutoTriage Inside Automated Ticket Management
Dive into the world of automated ticket management with our short video on Pia’s AI-powered AutoTriage. Discover how this feature transforms your admin portal by leveraging AI and machine learning to classify, route, and stamp tickets in real-time. Watch a live demonstration of creating a ticket, adjusting AI classification scores, and observing AutoTriage in action, including board changes, type settings, and user assignments. Gain invaluable insights into how AutoTriage streamlines technical processes and significantly saves dispatchers and service coordinators time.
More tutorials to explore
Pia Canvas- Your Efficient Ticketing Dashboard
In this short video tour, we’ll walk you through the user-friendly interface of Pia Canvas and how it can streamline your ticketing process with its
Product Features Tutorials
Tutorials Pia’s Platform Release 17 Pia’s Platform Release 17 Larissa Varela • November 13, 2024 Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom
Halo Tutorials
Tutorials Pia’s Platform Release 17 Pia’s Platform Release 17 Larissa Varela • November 13, 2024 Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom