How to Inactivate a User in Microsoft O365/AD with Pia aiDesk in Autotask PSA
Discover how to efficiently terminate a user in Microsoft O365 or Active Directory within Autotask using Pia aiDesk in a premises-only environment through this brief tutorial. Follow our detailed, step-by-step instructions to master the crucial procedure of securely and effectively terminating a user.
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Unlock Zero-Touch IT Ticketing with Pia SmartForms | Webinar
See how SmartForms and Zero-Touch Automation boost MSP productivity. With Aron Hardy-Bardsley, Thomas McCaffery & Matthew Galimi.

Revolutionizing MSPs: Pia’s New AI Triage – Webinar Recording
This webinar recording features Pia’s CTO, Aron Hardy-Bardsley, and Senior Solutions Engineer, Thomas McCaffery, unveiling the revolutionary new AI Triage and other groundbreaking features.

Pia’s Platform Release 17
Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom workflows, and AI-driven automation for efficient IT service management.