Activity Collection for Active Directory
Provides a sample of Active Directory automations which are used within our pre-built automations, allowing you to customise and build your own packages without starting from scratch.
Disable User Without Full Offboarding
By Pia
Trending PiaPack
Overview
Disabling user accounts is a common Service Desk request, but it does not always mean a user is permanently leaving the organisation. Accounts may need to be temporarily disabled during extended leave, security incidents, compliance activities, or access reviews, with the expectation that access can be restored later. When performed manually, these tasks can be time-consuming and increase the risk of inconsistencies between on-premises and cloud systems.
With the Disable User Without Full Offboarding automation, technicians can quickly and confidently disable user accounts across supported environments while ensuring actions are applied consistently. The automation helps strengthen access governance, reduces administrative effort, revokes active user sessions where applicable, and provides real-time status updates, giving engineers clear visibility into the outcome of every action.
Flow
Here's the flow:
- Pia presents a list of active users and prompts the engineer to select the account to disable.
- Pia disables the user account in the relevant Active Directory and/or Microsoft cloud environment.
- Pia revokes the user's active Microsoft 365 sign-in sessions where applicable.
- Pia provides a summary of the actions performed and the outcome of the request.
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