Pia aiDesk

Your IT service desk. Supercharged.

Pia aiDesk (Triage, Level 1, Level 2) will analyse, route and action repetitive tasks with ease, such as user creation, password or virtual private network (VPN) resets, domain name system (DNS) flushing, and active administration changes.

Pia aiDesk will transform your service desk, and it will never forget what it has learned either! You no longer need to worry about losing critical knowledge or expertise when key staff is unavailable.

Reduce business costs

+50% service ticket
workload reduction

+ 400%  improvement
in ticket closure rates

8x faster ticket

40% improvement in
staff retention

Get ROI from Day 1

See how much time your service desk engineers could save with Pia aiDesk

What makes
us unique

We provide a complete solution to supercharge your IT service desk.

With over 100 automations and integrations ready to go, we take care of the repetitive tasks that can overload your service desk.

We integrate seamlessly into your PSA. Whether you use ConnectWise PSA, Autotask, or ServiceNow, we have you covered.

We are ISO 27001 and SOC accredited, which means you’re safe and secure.


Pia integrates with your PSA

What this means for
your business

Pia provides consistency and efficiency so you have more time to focus on growing your business, rather than completing tasks.

See your tickets resolved 8x faster with automation. 

Enjoy a reduction in business cost thanks to a reduction in duplication through automation. Pia will reduce your service desk workload by 50%.  

Get consistency in delivery through automation. That means your clients will have consistent quality with consistent outcomes everytime.  

Book a Demo

To learn more about Pia, organise a product demo, get in touch with the Pia team