Pia aiDesk
Your IT service desk. Supercharged.
Pia aiDesk (Triage, Level 1, Level 2) will analyse, route and action repetitive tasks with ease, such as user creation, password or virtual private network (VPN) resets, domain name system (DNS) flushing, and active administration changes.
Pia aiDesk will transform your service desk and it will never forget what it has learnt either! You no longer need to worry about losing critical knowledge or expertise when key staff are not available.
+50% service ticket
workload reduction
+ 400% improvement
in ticket closure rates
8x faster ticket
resolution
40% improvement in
staff retention
+50% service ticket
workload reduction
+ 400% improvement
in ticket closure rates
resolution
saff retention
What makes
us unique
We provide a complete solution to supercharge your IT service desk.
With more than 100 automations and integrations ready to go, we take care of the repetitive tasks that can overload your service desk.
We integrate seamlessly into your PSA. Whether you use ConnectWise PSA, Kaseya BMS, Autotask or something else. We have you covered.
We are ISO 27001 and SOC accredited, which means your safe and secure.
What this means for
your business
Pia provides consistency and efficiency so you have more time to focus on growing your business, rather than completing tasks.
See your tickets resolved 8x faster with automation.
Enjoy a reduction in business cost thanks to a reduction in duplication through automation. Pia will reduce your service desk workload by 50%.
Get consistency in delivery through automation. That means your clients will have consistent quality with consistent outcomes everytime.
Customer reviews
PSA
Integrations
with
PSA Integrations with
Book a Demo
To learn more about Pia, organise a product demo, get in touch with the Pia team
