Pia’s Platform Release 18

Discover the exciting new features in Pia Platform 18! In this update, we introduce seamless SmartForms integration with Cloud Radial, enhanced AI triage with 10 more dispatch conditions and actions, multi-client agent support for streamlined management, and customizable roles for simplified access control. Plus, explore our new integration capabilities and future release roadmap.
Unlock Zero-Touch IT Ticketing with Pia SmartForms | Webinar

See how SmartForms and Zero-Touch Automation boost MSP productivity. With Aron Hardy-Bardsley, Thomas McCaffery & Matthew Galimi.
Revolutionizing MSPs: Pia’s New AI Triage – Webinar Recording

This webinar recording features Pia’s CTO, Aron Hardy-Bardsley, and Senior Solutions Engineer, Thomas McCaffery, unveiling the revolutionary new AI Triage and other groundbreaking features.
Pia’s Platform Release 17

Explore Pia aiDesk’s Platform 17 for MSPs—streamlined ticket triage, custom workflows, and AI-driven automation for efficient IT service management.
How to Configure a Custom API Integration on Pia’s New Integrations Experience

Discover Pia aiDesk Platform 16! Securely integrate tools like One Time Secret, TimeZest, and ChatGPT with REST APIs for smoother workflows and automation.