Unleash zero-touch automation with SmartForms
Step into a new era of client interaction, MSP automation, and efficiency with SmartForms with Pia aiDesk's new add-on feature. It is engineered to streamline your work while ensuring unprecedented accuracy and consistency.
Pia aiDesk SmartForms features
Elevate your service desk's client engagement
Dynamic digital forms
Skip the manual entry by effortlessly capturing all necessary information directly from your clients through dynamically updated forms.
Zero-touch Client Interaction
Clients trigger automation themselves. No engineering oversight is needed, streamlining the entire process.
Real-time data and verification
Retrieve up-to-date client data instantly. Forms are verified as they are filled out for maximum accuracy.
End-to-end visibility
Provide clients with real-time updates on their requests. Full transparency from initiation to completion.
Configuration flexibility
Customize the SmartForm to allow either zero-touch or engineer-supervised operations. Tailor each form to your unique needs.
Use anywhere
Embed SmartForms into your existing ticket portals or directly into client systems. Ultimate flexibility for any operational setup.
join the success
What your peers say about Pia
SmartForms FAQ
What is SmartForms?
SmartForms is an advanced automation tool from Pia aiDesk designed to streamline client interactions and service desk operations. It allows clients to submit requests through dynamic digital forms, automating tasks without the need for manual intervention.
How do SmartForms improve client interaction?
SmartForms enable zero-touch client interaction by allowing clients to trigger automation themselves. The dynamic forms capture all necessary information, reducing manual entry and increasing the accuracy of client data.
Can SmartForms be customized to suit different needs?
Yes, SmartForms offer configuration flexibility. You can customize them for zero-touch automation or engineer-supervised workflows, depending on your specific operational requirements.
How does SmartForms ensure data accuracy?
SmartForms ensures data accuracy by verifying information in real-time as clients fill out forms. This automated process reduces errors and ensures all data is up-to-date. By eliminating manual entry, it streamlines operations and improves efficiency. Clients also receive real-time updates, maintaining transparency and trust throughout the entire process.
Where can SmartForms be used?
SmartForms can be embedded into your existing ticket portals or directly into client systems, offering flexibility for various operational setups. This makes it suitable for any business looking to enhance client interaction and streamline ticket management.