Automation Hub how to guide: Installing, configuring, and managing PiaPacks

The Pia Automation Hub is designed to give MSPs a centralized way to discover, deploy, and manage pre-built automations at scale.

In this walkthrough, we provide a practical overview of how the Automation Hub works, how to install and configure PiaPacks, and how MSPs can use the hub to expand automation coverage across their service desk.

If you’re looking to operationalize automation beyond isolated scripts and manual workflows, the Automation Hub brings structure, consistency, and visibility to your automation strategy.

In this video, you’ll see:

• How to navigate the Pia Automation Hub

• How to browse and select automation packages

• How to install and configure PiaPacks in your environment

• Best practices for managing automations across multiple clients

• How the Automation Hub supports scalable service delivery

The Automation Hub allows MSPs to move from reactive automation experiments to structured, repeatable deployment. By centralizing pre-built automations in one marketplace-style environment, teams can reduce repetitive work, increase consistency, and accelerate time to value.

Whether you are expanding your automation footprint or formalizing how your service desk deploys automations, this walkthrough shows how the Pia Automation Hub supports operational maturity.