How to Leverage Agentic AI to Automate Your Service Desk
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Wednesday, October 29th, 2025
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11 AM PT | 1 PM CT | 2 PM ET | 5PM BST
Event Overview
Agentic AI is reshaping how MSPs approach service desk operations — but where is it headed, and how can you start seeing value today?
Join us for a forward-looking session on Agentic AI and Workflow Automation, tailored specifically for MSPs seeking to eliminate repetitive, time-consuming tasks. We’ll explore how Pia’s agentic capabilities can help you automate 5-minute tasks you do 20+ times a day — freeing up your team to focus on higher-value work.
This isn’t about traditional RPA. It’s about creating a more human-centered automation experience — one that balances technological advancement with psychological readiness. We’ll address common concerns like:
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Will automation replace me?”
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“How do I maintain control while scaling efficiency?”
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“Can I customize this to fit my MSP’s unique workflows?”
Expect practical insights, real-world examples, and a look at how Pia enables fast wins with the flexibility to evolve alongside your business.
Who should attend
This webinar is designed for:
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MSP Owners
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Service Desk Managers
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Operations Leads
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Anyone curious about the next wave of AI-powered automation
Enter your details to secure your spot
Speakers
David Schwartz
Chief Executive Officer
Pia
Mike Stute
CISO & AI Researcher
Cloud Communications Group
Ready to supercharge your IT help desk?
Reduce ticket resolution time by up to 90%