AI-Powered ROI Going Beyond Time Saved to Win and Keep MSP Client

Tuesday, June 24, 2025
9 AM PST | 11 AM CST | 12 PM EST

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Event Overview

Join us for a fast-paced, practical session as James Allen, Pia’s EVP of Strategic Partnerships, sits down with Matthew Nikravesh, CEO & Co-Founder of Solarus Technologies, to unpack how forward-thinking MSPs are unlocking AI-powered ROI—and using it to win and retain more clients.

This in-depth conversation goes beyond “time saved.” We’ll explore how MSPs are leveraging AI and automation to deliver faster support, frictionless onboarding, and expectation-driven service that keeps clients loyal and engaged.

You’ll hear real-world strategies and success stories, including how MSPs are:

Closing bigger deals by positioning automation as a premium differentiator
Reducing ticket times and boosting NPS to drive client satisfaction and retention
Retaining high-value clients by proactively meeting expectations—before they become pain points
Turning onboarding into a competitive advantage that impresses from day one
Using automation to scale support without adding headcount

Whether you’re looking to drive growth, reduce churn, or strengthen your value proposition—this session delivers straight talk, proven tactics, and ROI you can actually measure.

Who should attend

This webinar is designed for:

MSP business owners and executives
Ops leaders looking to scale intelligently
Sales and account managers
Existing Pia partners looking to deepen automation ROI

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Speakers

James Allen

EVP of Strategic Partnerships
Pia

Matthew Nikravesh

CEO & Co-Founder
Solarus Technologies

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