Integrations

Trust your tools? Love ’em? We get it. Pia aiDesk plays nice with the tool your MSP uses every day. Not seeing yours? Tell us! We add new integrations all the time.

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Accounting and Payroll

xero logo

Xero

This solution is integrated with aiDesk, allowing you to create your own automations.

Cloud Service Provider

Dicker Data

Dicker Data

Manage and deploy your licenses using Pia aiDesk.

Ingram Micro

Ingram Micro

Manage and deploy your licenses using Pia aiDesk.

microsoft

Microsoft

Manage and deploy your licenses using Pia aiDesk.

pax8 logo

Pax8

Manage and deploy your licenses using Pia aiDesk’s pre-built automations.

rhipe

Rhipe

Manage and deploy your licenses using Pia aiDesk.

Communication Tools

Burst SMS

Burst SMS

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Microsoft Teams

Microsoft Teams

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Office 365 Email

Office 365 Email

Send alert emails from a specific mailbox using Pia aiDesk.

Ring Central

Ring Central

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Slack

Slack

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Documentation Tools

IT Glue

IT Glue

Provides complete documentation on the steps an automation takes to complete, stored directly in IT Glue.

SharePoint

Sharepoint

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Email

Exchange On-premise

Exchange On-premise

Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

Exchange Online

Exchange Online

Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

Identity Management

Azure Active Directory

Azure Active Directory

Create, Reset, Manage, and Terminate accounts using Pia aiDesk’s pre-built automations.

Microsoft Active Directory

Microsoft Active Directory

Create, Reset, Manage, and Terminate accounts using aiDesk’s pre-built automations.

Mail Filtering Tools

Manage Protect

Manage Protect

Whitelisting and Blacklist emails using Pia aiDesk.

Microsoft Defender

Microsoft Defender

Whitelist and Blacklist emails while also releasing quarantined emails, all using Pia aiDesk.  

Office 365 Email

Microsoft Office 365

Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

MimeCast

MimeCast

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Ticketing Systems

AutoTask

AutoTask

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and password resets.

ConnectWise

ConnectWise

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and password resets.

HALO

Halo PSA

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and Password Resets.

Service Now

Service Now

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations, and Password Resets.

Virtual Environments

Windows RDWeb / RDS

Windows RDWeb / RDS

Configure user access, logout users, and troubleshoot RDS issues using aiDesk.

Windows Virtual Desktop

Windows Virtual Desktop

This solution is integrated with aiDesk, allowing you to create your own automations.

VPN Tools

Azure VPN

Azure VPN

Configure a VPN setup using Pia aiDesk.

Open VPN

Open VPN

Configure and deploy an OpenVPN setup using Pia aiDesk.

SonicWall logo

SonicWall

Deploy a SonicWall VPN using Pia aiDesk.

Windows VPN

Windows VPN

Configure and deploy a VPN setup using Pia aiDesk.

  • Accounting and Payroll

    xero logo

    Xero

    This solution is integrated with aiDesk, allowing you to create your own automations.

  • Cloud Service Provider

    Dicker Data

    Dicker Data

    Manage and deploy your licenses using Pia aiDesk.

    Ingram Micro

    Ingram Micro

    Manage and deploy your licenses using Pia aiDesk.

    microsoft

    Microsoft

    Manage and deploy your licenses using Pia aiDesk.

    pax8 logo

    Pax8

    Manage and deploy your licenses using Pia aiDesk’s pre-built automations.

    rhipe

    Rhipe

    Manage and deploy your licenses using Pia aiDesk.

  • Communication Tools

    Burst SMS

    Burst SMS

    This solution is integrated with Pia aiDesk, allowing you to create your own automations.

    Microsoft Teams

    Microsoft Teams

    This solution is integrated with Pia aiDesk, allowing you to create your own automations.

    Office 365 Email

    Office 365 Email

    Send alert emails from a specific mailbox using Pia aiDesk.

    Ring Central

    Ring Central

    This solution is integrated with Pia aiDesk, allowing you to create your own automations.

    Slack

    Slack

    This solution is integrated with Pia aiDesk, allowing you to create your own automations.

  • Documentation Tools

    IT Glue

    IT Glue

    Provides complete documentation on the steps an automation takes to complete, stored directly in IT Glue.

    SharePoint

    Sharepoint

    This solution is integrated with Pia aiDesk, allowing you to create your own automations.

  • Email

    Exchange On-premise

    Exchange On-premise

    Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

    Exchange Online

    Exchange Online

    Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

  • Identity Management

    Azure Active Directory

    Azure Active Directory

    Create, Reset, Manage, and Terminate accounts using Pia aiDesk’s pre-built automations.

    Microsoft Active Directory

    Microsoft Active Directory

    Create, Reset, Manage, and Terminate accounts using aiDesk’s pre-built automations.

  • Mail Filtering Tools

    Manage Protect

    Manage Protect

    Whitelisting and Blacklist emails using Pia aiDesk.

    Microsoft Defender

    Microsoft Defender

    Whitelist and Blacklist emails while also releasing quarantined emails, all using Pia aiDesk.  

    Office 365 Email

    Microsoft Office 365

    Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

    MimeCast

    MimeCast

    This solution is integrated with Pia aiDesk, allowing you to create your own automations.

  • Ticketing Systems

    AutoTask

    AutoTask

    Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and password resets.

    ConnectWise

    ConnectWise

    Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and password resets.

    HALO

    Halo PSA

    Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and Password Resets.

    Service Now

    Service Now

    Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations, and Password Resets.

  • Virtual Environments

    Windows RDWeb / RDS

    Windows RDWeb / RDS

    Configure user access, logout users, and troubleshoot RDS issues using aiDesk.

    Windows Virtual Desktop

    Windows Virtual Desktop

    This solution is integrated with aiDesk, allowing you to create your own automations.

  • VPN Tools

    Azure VPN

    Azure VPN

    Configure a VPN setup using Pia aiDesk.

    Open VPN

    Open VPN

    Configure and deploy an OpenVPN setup using Pia aiDesk.

    SonicWall logo

    SonicWall

    Deploy a SonicWall VPN using Pia aiDesk.

    Windows VPN

    Windows VPN

    Configure and deploy a VPN setup using Pia aiDesk.

Integrations FAQ

Pia aiDesk seamlessly integrates with accounting and payroll tools like Xero, enabling the creation of custom automations to streamline your processes.
Pia aiDesk integrates with communication tools such as Microsoft Teams, Office 365 Email and Slack, allowing users to create their automations for efficient communication workflows.
Pia aiDesk offers integration with documentation tools like IT Glue providing comprehensive documentation on automation processes directly stored and enabling users to create custom automations.
Yes, Pia aiDesk seamlessly integrates with Mail Filtering Tools like Manage Protect, Microsoft Defender, Microsoft Office 365, and MimeCast, allowing users to whitelist/blacklist emails, release quarantined emails, and manage user accounts.
Pia aiDesk interacts directly with ticketing systems like AutoTask, ConnectWise, Halo PSA, and Service Now, automating New Starter Requests, Terminations, and Password Resets for enhanced efficiency.