Integrations Directory

Accounting and Payroll

Xero

This solution is integrated with aiDesk, allowing you to create your own automations.

Cloud Service Provider

Microsoft

Manage and deploy your licenses using Pia aiDesk’s pre-built automations.

Communication Tools

Burst SMS

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Microsoft Teams

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Office 365 Email

Send alert emails from a specific mailbox using Pia aiDesk.

Ring Central

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Slack

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Documentation Tools

IT Glue

Provides complete documentation on the steps an automation takes to complete, stored directly in IT Glue.

Sharepoint

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Email

Exchange On-premise

Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

Exchange Online

Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

Identity Management

Azure Active Directory

Create, Reset, Manage, and Terminate accounts using Pia aiDesk’s pre-built automations.

Microsoft Active Directory

Create, Reset, Manage, and Terminate accounts using aiDesk’s pre-built automations.

Mail Filtering Tools

Manage_Protect

Manage Protect

Whitelisting and Blacklist emails using Pia aiDesk.

Microsoft Defender

Whitelist and Blacklist emails while also releasing quarantined emails, all using Pia aiDesk.  

Microsoft Office 365

Create and manage users while also sharing and controlling shared mailboxes and distribution lists, all using Pia aiDesk.

MimeCast

This solution is integrated with Pia aiDesk, allowing you to create your own automations.

Ticketing Systems

AutoTask

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and password resets.

ConnectWise

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations and password resets.

Service Now

Interact directly with Pia’s Automation Assistant aiDesk, to automate tickets such as New Starter Requests, Terminations, and Password Resets.

Virtual Environments

Windows RDWeb / RDS

Configure user access, logout users, and troubleshoot RDS issues using aiDesk.

Windows Virtual Desktop

Windows Virtual Desktop

This solution is integrated with aiDesk, allowing you to create your own automations.

VPN Tools

Azure VPN

Configure a VPN setup using Pia aiDesk.

Open VPN

Open VPN

Configure and deploy an OpenVPN setup using Pia aiDesk.

SonicWall

Deploy a SonicWall VPN using Pia aiDesk.

Windows VPN

Configure and deploy a VPN setup using Pia aiDesk.