SmartForms is an advanced automation tool from Pia aiDesk designed to streamline client interactions and service desk operations. It allows clients to submit requests through dynamic digital forms, automating tasks without the need for manual intervention.

SmartForms enable zero-touch client interaction by allowing clients to trigger automation themselves. The dynamic forms capture all necessary information, reducing manual entry and increasing the accuracy of client data.

Yes, SmartForms offer configuration flexibility. You can customize them for zero-touch automation or engineer-supervised workflows, depending on your specific operational requirements.

SmartForms ensures data accuracy by verifying information in real-time as clients fill out forms. This automated process reduces errors and ensures all data is up-to-date. By eliminating manual entry, it streamlines operations and improves efficiency. Clients also receive real-time updates, maintaining transparency and trust throughout the entire process.

SmartForms can be embedded into your existing ticket portals or directly into client systems, offering flexibility for various operational setups. This makes it suitable for any business looking to enhance client interaction and streamline ticket management.