Tampa, FL, July 29, 2026 – Pia is proud to announce that David Shwartz, CEO, has been named to Channel Insider’s 2026 AI Leaders in the Channel List. The annual list recognizes executives driving real innovation and impact through artificial intelligence across the IT channel.
“I'm honored to be recognized alongside other forward-thinking leaders shaping the future of AI in the channel,” said Shwartz. “At Pia, we believe AI isn't just a trend—it's a core strategy for solving complex problems for our partners and clients.”
Channel Insider created the list to spotlight channel-focused leaders from MSPs, MSSPs, VARs, GSIs, and vendors who deliver measurable AI-driven outcomes across cybersecurity, automation, customer support, and operations.
“AI is changing how the channel delivers value, and these leaders are at the forefront of what will come next,” said Victoria Durgin, Managing Editor at Channel Insider. “We congratulate each honoree for pushing innovation and helping partners stay competitive in an evolving market.”
Read the full list at https://www.channelinsider.com/ai-50/
About Pia
Pia is an MSP service delivery automation platform built for managed service providers to resolve tickets faster and operate more efficiently, enabling service teams to execute work consistently and at scale without changing the tools or processes they already rely on.
Operating directly inside the PSA, Pia uses a proprietary machine learning model to classify tickets and trigger hundreds of pre-built automations, alongside the flexibility to create custom workflows as needs evolve. The result is faster ticket resolution, higher productivity, improved employee satisfaction, exceptional client experiences, and scalable company growth without increasing headcount. Learn more at pia.ai.