In this video, Pia's Product Delivery Lead Ranju Manandhar walks you through everything new in the latest release, including:
- Tech Assist — the new home for automated time logging, ticket auditing, ticket bundling controls, and approvals
- Approvals overhaul — now configurable across all 60+ Pia provider automations and all custom automations
- Three new APIs — Build, Automate, and Configure — giving MSPs programmatic control over automations and tenant management
- PiaSource VS Code extension — connect your local Git workflow directly to your Pia tenant
- Thread integration — SmartForms now accessible inside Thread's Magic Agent conversation
- Scheduled ticket behavior controls — choose to bundle, separate, or re-open tickets for scheduled automations
Explore the full release notes and documentation at knowledge.pia.ai
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