Pia aiDesk Product Update Webinar | August 2024 Edition [ON-DEMAND]
Experience the future of aiDesk with our August 2024 Product Update Webinar, now available on-demand!
Nick Ricucci and Tabith Trott lead the session, spotlighting powerful new features that transform your aiDesk capabilities. Immerse yourself in SmartForms Integration with HaloPSA for effortless zero-touch automation and master Advanced SmartForms Customization for efficient workflow control. Discover the speedy Ticket Auto-Close feature that enhances resolutions, AI-powered Triage for streamlined ticket processing, and automated license handling with Rhipe (CSP). Don’t let these transformative innovations pass you by—watch now!
More tutorials to explore
Exploring AI-powered AutoTriage Inside Automated Ticket Management
Explore AutoTriage in our video: AI-driven ticket management, real-time routing, and live demos. Save time and enhance service capabilities.
Exploring Pia Automation 8
Discover the newest features of Pia aiDesk’s Automation 8 in this brief overview by Nick Ricucci, Pia Product Manager. Join him for a quick tour
Product Feature Videos
Video Library Introducing Pia Automation Hub – One Hub, Endless Automation [On-demand Webinar] Larissa Varela • November 24, 2025 Discover Pia’s new Automation Hub with
