July 5, 2024
Larissa Varela
How to Manage and Reallocate User Licenses in Microsoft O365 with Pia aiDesk in ConnectWise PSA
Watch this short tutorial to master managing and reallocating user licenses in Microsoft O365 using Pia aiDesk in ConnectWise PSA. This tutorial delves into step-by-step instructions, helping you navigate the license management process efficiently.
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Exploring AI-powered AutoTriage Inside Automated Ticket Management
Explore AutoTriage in our video: AI-driven ticket management, real-time routing, and live demos. Save time and enhance service capabilities.

Exploring Pia Automation 8
Discover the newest features of Pia aiDesk’s Automation 8 in this brief overview by Nick Ricucci, Pia Product Manager. Join him for a quick tour
Product Feature Videos
Video Library Introducing Pia Automation Hub – One Hub, Endless Automation [On-demand Webinar] Larissa Varela • November 24, 2025 Discover Pia’s new Automation Hub with