Deep Dives SERIES APAC

Pia Chat is Now Available for All Partners, Let's Get You Configured!

From July 1 through September 30, all partners will have free access to subscribe to Pia Chat. This is your opportunity to bring automated resolution directly into Microsoft Teams and scale your service desk without adding overhead.

What is Pia Chat?

Pia Chat is a Microsoft Teams based integration with a built-in resolution assistant that helps your team resolve tickets faster and automate common requests.

Instead of routing tickets, Pia Chat focuses on resolving them. Requests are captured directly in Teams, guided through smart forms, and either resolved automatically or passed to your team with full context.

July 9th @ 12 PM AEST | 11:30 AM ACST | 10 AM AWST
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Enter your details to secure your spot

Pia Chat Configuration Deep Dive 2

July 9th @ 12 PM AEST | 11:30 AM ACST | 10 AM AWST

Join us for a live, hands-on configuration workshop. You'll configure Pia Chat in real time alongside our team, with step-by-step setup guidance and live Q&A throughout. This session is built to reduce friction and help you activate Pia Chat quickly — ideal if you're currently onboarding or working to get your tenant live.

  • Live configuration walkthrough

  • Real time Q and A during setup

  • Guidance to reduce friction and speed up activation

 

Pia Chat Configuration Deep Dive 3

July 23rd @ 12 PM AEST | 11:30 AM ACST | 10 AM AWST

Built for partners who've already completed initial setup, this session goes beyond configuration into adoption. We'll cover product capabilities, best practices drawn from across the partner network, and real use cases you can put into action right away — all aimed at accelerating your time to value with Pia Chat.

  • Deeper look at product capabilities and how to apply them

  • Best practices from partners already live on the platform

  • Real-world use cases and implementation ideas


Why This Matters Now

We are opening up Pia Chat to all partners for a limited time because we believe it fundamentally changes how service desks operate. What does this unlock for you? 

  • Reduce ticket volume handled manually
  • Improve response times and consistency
  • Enable true client self service inside Teams
  • Scale without adding headcount
Reserve your spot in this office hours and start your onboarding today.