TAMPA, FL, May 4, 2026 — Pia, the service delivery automation platform for MSPs, proudly announced today that CRN®, a brand of The Channel Company, has recognized Alyssa Castro, Director of Partner Success, and Haeley Hathaway, Director of Marketing, on the prestigious Women of the Channel list for 2026.
This annual CRN list celebrates women from vendors, distributors, solution providers and other channel-focused organizations who make a positive difference in the IT ecosystem. The CRN 2026 Women of the Channel honorees are innovative and strategic leaders committed to advancing channel excellence and supporting the success of their partners and customers.
Alyssa Castro has built Pia's partner success function from the ground up, establishing the programs and relationships that drive adoption, expansion, and measurable outcomes for MSPs across the channel. She is the trusted partner her MSPs turn to when they want to turn service delivery automation into real operational and commercial advantage.
Haeley Hathaway has shaped Pia's presence across the IT channel, building the co-marketing engine and event program that bring Pia and its MSP partners together at the industry's most important gatherings. Her work has helped partners amplify their own brands, strengthened the broader Pia community, and made Pia a consistent and recognizable presence wherever the channel meets.
"It's a privilege to celebrate the remarkable achievements of these women who are driving meaningful change across the IT channel," said Jennifer Follett, VP of U.S. Content and Executive Editor, CRN at The Channel Company. "Each honoree has demonstrated exceptional leadership and a commitment to bold, innovative strategies that fuel transformation, growth, and success for their organizations and the broader channel. We're proud to recognize their impact and look forward to seeing how they continue to shape the future of our industry."
"Alyssa and Haeley represent the kind of leadership that is shaping the next era of the IT channel," said David Schwartz, CEO of Pia. "Alyssa's work building deep, lasting partnerships and Haeley's leadership in co-marketing and channel events have been instrumental to our growth. This recognition from CRN is well-earned, and we are proud to see both of them on the 2026 Women of the Channel list."
The 2026 Women of the Channel will be featured online beginning May 4 at crn.com/wotc.
About Pia
Pia is a service delivery automation platform for MSPs, helping teams resolve tickets faster and operate with greater efficiency through proprietary ticket classification, routing, and stamping, hundreds of pre-built automations, and the flexibility to create custom workflows, all directly inside the PSA. Learn more at pia.ai.
About The Channel Company
The Channel Company (TCC) is the global leader in channel growth for the world's top technology brands. We accelerate success across strategic channels for tech vendors, solution providers and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com.
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© 2026 The Channel Company, Inc. CRN is a registered trademark of The Channel Company, Inc. All rights reserved.
The Channel Company Contact:
Jessica Beaudet
The Channel Company
jbeaudet@thechannelcompany.com