AI-driven helps desk automation for MSPs
Slash your SLAs. Let Pia’s AI close your tickets faster and consistently every time.
Trusted by MSPs worldwide
Why Pia? Real impact.
High performing help desks.
Up to 90%
Reduction in Ticket Resolution Time
Automate service tickets and cut resolution time from hours to minutes with AI-driven workflows.
3x
More Tickets Closed Per Technician
Eliminate manual tasks, allowing technicians to focus on complex issues and boost productivity.
Up to
500
Endpoints Managed Per Technician
Break past the 250:1 endpoint-to-tech ratio and scale your help desk operations without additional hires.
60%
Of Service Request
Tickets Automated
Pia’s out-of-the-box automations handle the tier 1 and tier 2 IT requests with minimal or no technician intervention.
“I saved so much money with Pia because I paid less than a Level 1 for the whole year and got the work of four engineers.”
James Knowles Director of IT Services, Restech
“With Pia, we increased our device-to-technician ratio from 250 to 350 per tech—that’s a game-changer!”
Peter Noble CEO, Noble Technhology Group
Trusted by MSPS Worldwide Real MSPs. Real results.
MSPs of all sizes rely on Pia aiDesk to automate service requests, boost efficiency, and keep their clients happy. See how AI-driven automation is transforming help desks like yours.
