webinar

Unlock Zero-Touch IT Ticketing with Pia SmartForms because your help desk
deserves a break

Join us for a session where we promise no more ping-pong emails or missing details—just faster, smoother ticket resolution.

  • Thursday, March 20, 2025
  • 9 AM PST | 11 AM CST | 12 PM EST | 5 PM BST
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What's on the Agenda?

Join Pia’s CTO, Aron Hardy-Bardsley, and Thomas McCaffery, Pia’s Solution Engineer, as they unveil Pia SmartForms—the breakthrough solution that eliminates back-and-forth ticketing, ensures complete and accurate requests, and streamlines IT service desk operations. Get ready to dive into:

  • Seamless Ticket Intake: No more vague or incomplete requests—SmartForms capture the right information from the start, reducing follow-ups.
  • Zero-Touch Automation: Instantly trigger workflows and actions, cutting down resolution time without manual intervention.
  • Real-Time Data Capture & Verification: Ensure tickets are accurate, complete, and validated before they even hit your queue.
  • End-to-End Visibility: Keep users informed with real-time status updates, eliminating confusion and unnecessary check-ins.
  • Customizable & Flexible Workflows: Adapt SmartForms to your specific IT processes for effortless integration and improved efficiency.

A Q&A Session Will Follow, Where You Can Ask Aron And Thomas Anything About SmartForms And How To Make Your Ticketing Process Smarter And Faster.

Don’t Miss Out—This Is The Future Of IT Ticketing!

Speakers

Aron Hardy Bardsley Pia CTO

Aron Hardy-Bardsley

Pia, Chief Technology Officer

Thomas M
Thomas McCaffery

Pia, Solution Engineer

IT logic
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What your peers say about Pia

“We gave one of our clients access to SmartForms, and within the first week, they had already used it over 30 times. That was a huge indicator that this wasn’t just helpful—it was game-changing for them. They no longer had to submit tickets and wait for responses. They could trigger the automation themselves, instantly getting what they needed. It reduced frustration, wait times, and manual work on both sides.”
Igor Meynin
Technical Services Manager
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