apac webinar
Unlock Zero-Touch IT Ticketing with Pia SmartForms because your help desk
deserves a break
Join us for a session where we promise no more ping-pong emails or missing details—just faster, smoother ticket resolution.
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Thursday, March 20, 2025
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11 AM AEDT | 9 AM AWST | 1 PM NZDT
What's on the Agenda?
Join Pia’s CTO, Aron Hardy-Bardsley, and Ranju Manandhar, Pia’s Business Analyst,
as they unveil Pia SmartForms—the breakthrough solution that eliminates back-and-forth ticketing, ensures complete and accurate requests, and streamlines IT service desk operations. Get ready to dive into:
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Seamless Ticket Intake: No more vague or incomplete requests—SmartForms capture the right information from the start, reducing follow-ups.
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Zero-Touch Automation: Allow your clients to instantly trigger workflows and actions, cutting down resolution time without manual intervention.
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Real-Time Data Capture & Verification: Ensure tickets are accurate, complete, and validated before they even hit your queue.
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End-to-End Visibility: Keep users informed with real-time status updates, eliminating confusion and unnecessary check-ins.
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Customizable & Flexible Workflows: Adapt SmartForms to your specific IT processes for effortless integration and improved efficiency.
A Q&A Session will follow, where you can ask Aron and Ranju anything about
SmartForms and how to make your ticketing process smarter and faster.
Don’t miss out—This is the future of IT ticketing!
Speakers
Aron Hardy-Bardsley
Pia, Chief Technology Officer
Pia, Business Analyst
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