The Pia Chat Unveil · Live webinar · APAC

Don't just chat
about the ticket.
Automate the resolution.

Join us live for a walkthrough of Pia Chat and see how it resolves tickets inside Microsoft Teams, where your clients already work. From first message to full resolution, one platform.

Join Aron Hardy-Bardsley, CTO, and Ranju Manandhar, Product Delivery Lead, for a live demo of Pia Chat, plus the chance to ask your questions directly.

Thursday, May 14, 2026
11:00 AM AEST | 9:00 AM AWST | 1:00 PM NZST
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Claim your spot
60 minutes (45-minute walkthrough, 15-minute live Q&A)
Can't make it live? Register anyway, and we'll send you the recording.
 

Why join

See why Pia Chat is different from any other Teams-based tool for MSPs.

  • Watch it work - see Pia Chat take a real client request from a Teams message to a resolved ticket, with no technician touch where possible.
  • Understand the difference - other tools route the conversation. Pia Chat classifies, routes, and resolves everything on a single platform connected to your PSA.
  • Get your questions answered - 15 minutes of live Q&A with Aron and Thomas at the end of the session.

What you'll learn

  • How Pia Chat closes the gap between the conversation and the resolution, so your clients don't wait, and your technicians don't repeat work.
  • What happens automatically when a client messages in Teams, from triage to SmartForms to automated actions.
  • How technicians pick up tickets with full context, without leaving their existing Pia workflow.
  • What changes for your MSP in the first 30, 60, and 90 days of rolling out Pia Chat?
  • How existing Pia partners get started, including what's included, what's new, and how it plugs into the automations you've already built.

Reserve your spot

Join Aron Hardy-Bardsley, CTO, and Ranju Manandhar, Product Delivery Lead, for a live walkthrough of Pia Chat and see why it's built to do more than any other Teams-based tool in the MSP market.

This isn't a sales pitch. It's a practical look at the flow, the setup, and what changes for your service desk when the channel your clients already use becomes your fastest path to resolution.

See what changes when your chat tool actually resolves tickets.

Our speackers

Aron Hardy-Bardsley
Aron Hardy-Bardsley Chief Technology Officer, Pia

Aron leads the technical vision behind Pia's service delivery automation platform, powering Pia Chat, SmartForms, and the automation engine. With 15 years building automation systems for MSPs, he's the technical force behind every major Pia release.

Ranju Manandhar
Ranju Manandhar Product Delivery Lead

Ranju leads product delivery at Pia, turning the platform roadmap into shipped, partner-ready releases. She works across engineering, product, and partner success to make sure every Pia launch, including Pia Chat, lands with the reliability MSPs depend on.