How to Leverage Agentic AI
To Automate Your Service Desk

Wednesday, October 29, 2025
11 AM PT | 1 PM CT | 2 PM ET | 5PM BST
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Event Overview

Agentic AI is reshaping how MSPs approach service desk operations — but where is it headed, and how can you start seeing value today?

Join us for a forward-looking session on Agentic AI and Workflow Automation, tailored specifically for MSPs seeking to eliminate repetitive, time-consuming tasks. We’ll explore how Pia’s agentic capabilities can help you automate 5-minute tasks you do 20+ times a day — freeing up your team to focus on higher-value work.

This isn’t about traditional RPA. It’s about creating a more human-centered automation experience — one that balances technological advancement with psychological readiness. We’ll address common concerns like:

  • Will automation replace me?
  • How do I maintain control while scaling efficiency?
  • Can I customize this to fit my MSP’s unique workflows?

Expect practical insights, real-world examples, and a look at how Pia enables fast wins with the flexibility to evolve alongside your business.

Who should attend

This webinar is designed for:

  • MSP Owners
  • Service Desk Managers
  • Operations Leads
  • Anyone curious about the next wave of AI-powered automation
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Speakers

David Schwartz
David Schwartz Chief Executive Officer Pia
Mike-Stute-1-1024x1024
Mike Stute CISO & AI Researcher Cloud Communications Group

Ready to supercharge your IT help desk?

Reduce ticket resolution time by up to 90%